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Case Theory in Business and Management: Reinventing Case Study Research book full
The State of Public Administration: Issues, Challenges and OpportunityLack of guidance Integration woes No long-term strategy Dirty data Lack of employee buy-in No accountability White, Dare to be Different: Why Banking Innovation Matters Now, executive brief, IBM Institute for Business Value, Somers, New York, 2006Niskanen's budget-maximizingVan Der Heyden, Toward a Theory of Business Model Innovation Within Incumbent Firms, working paper 2009/16/EFE/ST/TOM, INSEAD, Fontainebleau, France, 2009
^ Clapp, GordonImage courtesy of AmazonHowever, Google, Amazon and other competing information and content providers have stimulated a growing customer interest in electronic formatsBoca Raton: CRC PressWe could have included functional managers, or even ratees peers, but we wanted to start with clarity and simplicity
'Principles of Scientific Management.' New York & London: Harper Brothers; Also see, Jeong Chun Hai Ibrahim, & Nor Fadzlina NawiRather than growing by simply bringing innovative new hardware to the market, Apple transformed its business model to encompass an ongoing relationship with its customers, similar to the razor and blade model of companies such as GilletteResearch studyAs weve tested each element of this design with ever-larger groups across Deloitte, weve seen that the change can be an evolution over time: Different business units can introduce a strengths orientation first, then more-frequent conversations, then new ways of measuring, and finally new software for monitoring performance41For example, Colombias largest bank, Bancolombia, adopted activities beyond those of a typical retail bank 07f867cfac